Privacy Policy

• Name, email address, phone number and delivery address you give us when ordering or commissioning a piece.
• Order details such as artwork selected, size, customisation notes and order status.
• Messages you send us via the website form, WhatsApp, Instagram or email.
• Basic technical data (browser type, pages visited) used to keep the site working.

• To confirm, produce, pack and deliver your order.
• To send order receipts, status updates and tracking details.
• To answer your questions about commissions, shipping or care of the artwork.
• To keep basic records for accounting purposes.

Orders are currently arranged manually. Payment details you share (bank transfer, EasyPaisa or JazzCash confirmations) are used solely to reconcile your order. We do not store card numbers on this website.

We share your delivery details only with the courier handling your shipment, and with the email service that delivers your order notifications. We do not sell, rent or trade your information with anyone else.

You can ask us at any time to see, correct or delete the personal information we hold about you. Email eternal.obsessionsofficial@gmail.com and we will respond within 7 working days. Note that records tied to a completed sale may be retained where required for accounting.

The site uses only essential storage needed to remember your cart and keep the session working. No advertising or third-party tracking cookies are set.